This process includes a comprehensive audit of debt collection processes throughout the enterprise. The audit report, apart from the research, also includes indications and recommendations on post-audit deployments. In the premium version, we implement full action of post-approval recommendations together with comprehensive training of employees performing the debt collection process in the company.
Range:
The Process Audit scope is set individually with each Customer and may include:
- aging debts, analysis of individual basket of delays,
- segmentation of Clients for debt collection activities,
- analysis of the debt collection scenarios used,
- verification of debt collection indicators,
- auditing and debt collection monitoring
For whom:
Debt Collection Process Service is addressed to the Board of Directors of companies and to Financial and Operational directors who need objective and independent opinions on the operation of the internal debt collection department or external debt collection companies that handle ordered portfolios.